In this one-day workshop, you'll learn how to effectively use a wide variety of usability metrics as part of everyday work. The instructor, Bill Albert, is a co-author of the first ever book on this subject, "Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics." The course covers all the common usability metrics, plus metrics that are lesser known but equally effective. You'll learn the strengths and limitations of each metric, when to use (and not use) each one, and how to present usability data in a simple yet compelling way. Register early, since registration is limited to 55 people.